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Arise Academy Mock Test Terms & Conditions

Arise Academy Mock Test Terms & Conditions
All parents/guardians must read these Terms and Conditions before making a booking for Mock Tests. By making a booking, you are agreeing to the following terms:

Definitions

  • Child – the student registered to attend an Arise Academy mock examination.
  • Client – the parent/guardian of the Child registered to attend a mock examination at Arise Academy.

Parties

  • This agreement is between the Client and Arise Academy.

Bookings

  • Mock exam bookings are non-transferable and may not be resold.
  • Each booking is for a named student only. A name change can be made after booking, subject to a £10 amendment fee.
  • We are unable to accommodate children who require extra time or who need to type their answers, as these usually require separate invigilation arrangements.

Cancellation 

  • Cancellations can be made up to 7 days before the scheduled mock exam at no extra charge. The full amount paid will be refunded to the payment card used for booking.
  • To request a cancellation, please contact Arise Academy in writing up to 7 days before the scheduled mock exam.
  • Cancellations made within 7 days of the exam date will be eligible for a 50% refund of the amount paid.
  • All refunds will be processed within 5 working days.

Emergency Contact Information

  • An emergency contact number must be provided for each child. This will be used if there is an emergency during the mock exam session.
  • The contact number must belong to the parent/guardian or an authorised adult responsible for dropping off and collecting the child.
  • Any changes to contact information must be updated before the exam date.

Mock Exam Papers

  • Arise Academy mock exam papers are copyright ©️ Arise Academy.
  • Copies of papers are not released to students or parents.

Remarking Requests

  • A remarking service is available at a fee of £15 per paper.
  • Requests must be made within 5 days of the exam date, as exam papers are securely destroyed after each sitting.

Health & Safety

  • The parent/guardian or another responsible adult must drop off and collect the child from the venue.
  • Accurate contact information must be provided and updated if it changes before the exam.
  • Any medical conditions, injuries, allergies, or disabilities must be disclosed in writing at the time of registration.
  • Arise Academy will take reasonable precautions in cases of allergies, but we cannot guarantee complete non-exposure.

Limited Liability

  • We will make every effort to ensure that mock exams run as scheduled. However, we reserve the right to cancel due to unforeseen circumstances or other reasons beyond our control.
  • In such cases, our liability will be limited to the refund of the amount paid.
  • Arise Academy accepts no liability for damages or claims in law, including contract, negligence, tort, statute, or otherwise.

Arise Academy 225 McLeod Road Abbey Wood London SE2 0BN

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